Frequently Asked Questions

Bronze Body offers two separate product ranges.

Our topical range includes pre-tan gels and tan-extending creams designed to moisturise and condition the skin.

Our INTENSIFY range contains separately supplied Melanotan II solutions intended exclusively for laboratory and analytical research.

Each product has its own intended purpose. Always read the individual product page and label before purchasing, using or handling it.

No.

Our gels and creams are topical products intended for external use as part of a tanning preparation or aftercare routine.

INTENSIFY NO.3 is a separate laboratory research product. It is not supplied as a cosmetic, supplement, medicine or consumer tanning product.

The country of preparation is displayed on each individual product page and label.

Always check the information relating to the specific product you are purchasing.

No product is suitable for absolutely everyone.

Check the full ingredient list before purchasing a topical product, patch test before your first full application and stop using it if irritation occurs.

INTENSIFY NO.3 is not intended for use in humans or animals.

The pre-tan gel has a lightweight texture designed to moisturise and condition the skin as part of your preparation routine.

The tan-extending cream has a richer texture designed to keep the skin feeling moisturised, conditioned and smooth after tanning.

Use each product according to the directions displayed on its individual label.

Tingle formulas create an intense warming or tingling sensation and may cause temporary redness.

Non-tingle formulas provide a more comfortable application without the same warming effect.

Non-tingle does not mean hypoallergenic or suitable for every skin type. Patch test every product before your first full application.

Choose tingle when you are experienced with tingle products and actively prefer an intense warming sensation.

Choose non-tingle when you want a more comfortable application without the warming or tingling effect.

Anyone new to this type of product should generally begin with the non-tingle option.

Our tingle formulas are better suited to experienced users who understand the intense warming sensation they create.

Do not apply them to the face, sensitive areas, broken or irritated skin, or immediately after shaving, waxing or exfoliating.

Always patch test first.

Tingle products can create an intense warming, tingling or hot sensation.

Temporary skin redness may also occur.

The sensation varies between people. Stop using the product and rinse the area if the reaction becomes excessive, painful or concerning.

Non-tingle only means the formula does not create the same intense warming sensation.

It does not guarantee that the product will be suitable for sensitive skin.

Check the ingredient list, patch test before use and discontinue use if irritation occurs.

The gels and creams are presented as topical tanning preparation and aftercare products.

They are not sold as instant self-tan products unless the individual product page and label specifically state otherwise.

The gels and creams are not presented as instant colour-depositing self-tans.

Their primary purpose is to moisturise and condition the skin as part of your topical preparation or aftercare routine.

The gels and creams do not promise a fixed colour-development time.

Any tanning outcome varies depending on the individual, their skin, their wider routine and their exposure to ultraviolet radiation.

Never increase UV exposure simply because you have applied a tanning product.

No.

Bronze Body gels and creams do not contain sunscreen and do not protect against ultraviolet radiation.

Always use suitable broad-spectrum sunscreen and follow the application and reapplication instructions on its label.

Apply the gel evenly to clean, dry skin according to the instructions displayed on its individual label.

Avoid the eyes, face, broken skin and sensitive areas.

Wash your hands thoroughly after application.

Apply the cream evenly to clean, dry skin according to the directions displayed on its individual label.

It can be used as part of your topical aftercare routine to help keep the skin feeling moisturised and conditioned.

Follow the usage instructions displayed on the individual product label.

Applying more product or using it more frequently does not automatically improve the result and may increase the chance of irritation.

Yes.

Apply a small amount to a discreet area before your first full application and leave enough time to check how your skin responds.

Do not continue if the area becomes irritated, swollen, persistently red or uncomfortable.

Do not apply tingle products to the face.

For non-tingle products, follow the instructions displayed on the individual label. Avoid the eyes, lips, broken skin and other sensitive areas.

Avoid applying tingle products immediately after shaving, waxing or exfoliating.

Freshly treated skin may be more reactive and the warming sensation may feel significantly stronger.

Stop using the product and rinse the affected area thoroughly.

Seek medical advice if the reaction is severe, continues or includes significant swelling, breathing difficulties or persistent discomfort.

Email support.bronzebody@gmail.com with your order number, the product used and details of the reaction.

Available fragrances are displayed on each individual product page.

Options vary depending on the product and current stock.

Only rely on vegan or cruelty-free claims where they are specifically displayed on the individual product page and supported by the relevant product documentation.

Contact us before ordering when this is an important purchasing requirement.

Keep products securely closed, away from excessive heat and direct sunlight, and out of reach of children.

Follow any additional storage instructions displayed on the individual label.

INTENSIFY NO.3 is a pre-prepared liquid research solution containing Melanotan II, also known as MT2.

It is supplied exclusively for controlled laboratory and analytical research.

Each INTENSIFY NO.3 bottle contains:

• Compound: Melanotan II (MT2)
• Format: Pre-prepared liquid research solution
• Active content: 45 mg
• Net volume: 10 ml
• Intended use: Laboratory research only

Always check the individual product page and label before purchasing.

No.

INTENSIFY NO.3 is not for human or animal use.

It must not be ingested, inhaled, injected, applied topically or otherwise administered to humans or animals.

No.

It is not supplied as a cosmetic, consumer tanning product, food, supplement or medicinal product.

We do not claim or represent that INTENSIFY NO.3 is approved for human use.

It is supplied exclusively for its stated laboratory research purpose.

No.

We do not provide personal-use, dosage, administration, tanning protocol or maintenance instructions for INTENSIFY NO.3.

No combined-use instructions are provided.

The gels and creams are topical products.

INTENSIFY NO.3 is a separate laboratory research solution with a different intended purpose.

Some collections contain separately supplied products with different intended purposes.

Their inclusion within the same collection does not mean that the products should be combined, administered together or used as one routine.

Each product must only be used or handled according to its own label and stated intended purpose.

INTENSIFY NO.3 is supplied for legitimate laboratory and analytical research.

By purchasing it, the customer confirms that it will only be handled for its stated research purpose and will not be administered to humans or animals.

The Twin Pack contains two separately supplied 10 ml research solutions.

Each bottle contains 45 mg of Melanotan II, providing 90 mg total active content across the pack.

Both bottles remain strictly for laboratory research only.

Store it according to the instructions displayed on the individual product label.

Keep the bottle securely stored and out of reach of children.

Contact support.bronzebody@gmail.com with your order number and details of the issue.

Whether a return can be accepted will depend on the condition of the product, the reason for the return and your statutory rights.

Orders placed before 3pm are typically dispatched on the next working day.

Orders placed during weekends or bank holidays are processed from the next working day.

UK orders are sent using a tracked Royal Mail service.

Tracking details will be emailed once your order has been dispatched.

The current estimated delivery time is displayed during checkout.

Delivery estimates begin after dispatch and can be affected by bank holidays, severe weather, courier delays and unusually busy periods.

Free UK tracked delivery is available on qualifying orders over £40.

The delivery charge for orders below the threshold is displayed during checkout.

We currently deliver to addresses within the United Kingdom.

Any future international delivery options will be displayed during checkout.

We do not currently offer standard delivery to Dubai or the wider UAE through the website.

Email support.bronzebody@gmail.com immediately with your order number and the correct address.

We can only change it before the parcel has been dispatched.

Once it has entered the courier network, we may be unable to redirect it.

Contact us as quickly as possible.

When the order has not yet been processed or dispatched, we will try to make the requested change.

We cannot guarantee changes once fulfilment has started.

Allow the courier time to receive, scan and process the parcel after dispatch.

When tracking shows no movement for more than two working days, email support.bronzebody@gmail.com with your order number.

Check the delivery location, any nominated safe place, neighbouring properties and the tracking information provided by Royal Mail.

Contact us if the parcel still cannot be located.

Email support.bronzebody@gmail.com as soon as possible with:

• Your order number
• A photograph of the outer packaging
• A photograph of the damaged or incorrect item
• A short explanation of the problem

We will review the issue and arrange the appropriate next step.

UK distance-selling customers generally have 14 days after receiving an order to tell the seller that they wish to cancel.

Contact support.bronzebody@gmail.com before returning anything so we can provide the correct instructions.

Certain sealed products may lose their change-of-mind cancellation eligibility after the seal has been broken where the legal health or hygiene exception applies.

This does not remove your statutory rights when an item is faulty, damaged, misdescribed or otherwise does not conform to the contract.

Email support.bronzebody@gmail.com with your order number and evidence of the issue.

Your statutory rights concerning faulty, damaged, misdescribed or non-conforming goods are not affected by our returns policy.

Personal results can vary and dissatisfaction with an individual outcome does not automatically mean that a product is faulty.

Contact us with your order number and details of the issue. We will assess the request in line with the product description, our refund policy and your statutory rights.

Do not send anything back without contacting us first.

When a return is required, we will provide the correct return instructions and address.

Approved refunds are returned to the original payment method.

The time taken for the funds to appear depends on your bank or payment provider.

Where required under UK consumer law, the cost of the standard delivery option will be refunded.

Any additional amount paid for an upgraded delivery service may not be refundable.

Bronze Body is run by Poppy and Kieran.

We built the brand to offer straightforward products, clear information and customer support from real people.

Email: support.bronzebody@gmail.com

Instagram: @bronze.bodytan

Include your order number when contacting us about an existing purchase.

For wholesale enquiries, email support.bronzebody@gmail.com with Wholesale in the subject line.

Please include information about your business, location and the products you are interested in.

We aim to respond as quickly as possible during working days.

Response times may be longer during weekends, bank holidays and unusually busy periods.