FAQ
The questions everyone asks.
Honest answers, no fluff. If something's not here, hit us up at hello@bronzebody.co.uk or DM @bronzebodytan.
The basics
What actually is a nasal tanner?
It's a small spray bottle. One spray in each nostril delivers a melanin-stimulating compound. Your body produces more melanin, you go brown over the next 3 to 7 days. Real biological tan, not fake bake.
It's not new tech. The active ingredient is the same one used across the legal UK nasal tanner category. We make ours stronger and ship from the UK.
Is it actually the strongest legal nasal tan in the UK?
Yes. We make Triple Strength in-house from a 1.5x Double Strength concentrate. We've benchmarked against the others in the category. We're the strongest legally available.
If anyone proves otherwise with their actual formula, message us and we'll update the claim and refund anyone who bought on the old one.
When will I see results?
Most people see real colour between day 3 and day 5. Properly there by day 7. Earliest for some people is day 5, latest is day 7-8.
If nothing visible by day 7, message us. Refund or replacement, your call. About 1 in 5 customers don't see the result they expected and we stand by the promise.
How long does it last?
The tan from one bottle of Triple Strength holds for ~10 to 14 days after you finish the bottle.
Use the daily Tanning Cream from day 5 onwards and it stretches to ~21 days. The Cream is in the Pre-Holiday Stack.
Side effects (we tell you up front)
What about the hot flush on day 1?
About 1 in 5 customers get a hot flush on the first dose. Lasts 5 to 15 minutes. It's a histamine response, not an allergic reaction. Drink a pint of water before bed and sleep it off. Day 2 is much milder. Day 3 is nothing.
If you're not willing to deal with the day-1 flush, this product probably isn't for you. If you are, you'll be properly brown by day 7.
What if my reaction is more severe than a hot flush?
Stop using it. If symptoms last longer than 30 minutes, include breathing or heart issues, or you visit a GP, message us at hello@bronzebody.co.uk and we'll process a full refund the same day.
We'd appreciate hearing what happened so we can record it properly. No pressure, your wellbeing comes first.
Can I use it during pregnancy or breastfeeding?
No. We don't recommend any nasal tanner during pregnancy or breastfeeding. If you've already ordered, message us and we'll refund.
Are there medications I shouldn't be on?
If you're on medication that warns against histamine release, check with a GP first. Common examples include some MAOIs, some antidepressants, and some heart medications. If unsure, ask your doctor.
Does it work on every skin tone?
Most. Pale-to-medium-deep skin tones see the clearest result. Very light skin (Fitzpatrick 1) gets a noticeable but slower tan. Very dark skin sees less visible difference because the baseline is already deep.
I've gone orange, what happened?
That's not normal for Triple Strength. The active ingredient produces real melanin, which is brown, not orange. If you've gone orange, you've probably also used a fake tan cream, mousse, or sunbed at the same time and it's reacting on top.
Message us at hello@bronzebody.co.uk with a photo and we'll refund and figure out what happened.
How to use it
How often should I spray?
One spray in each nostril, every night, before bed, for 7 nights. After that you can drop to every other night for maintenance, or stop and use the Tanning Cream daily.
Should I take it on holiday with me?
Yes. Pack it in your hand luggage in the original bottle. Within EU/UK liquid limits. Keep it out of direct heat (don't leave on a sunny dashboard).
Can I use it with the Tanning Cream and Tanning Gel?
Yes, that's the Pre-Holiday Stack playbook.
Day 0 to 3: daily Tanning Gel.
Day 3: start the Triple Strength spray.
Day 5: tan starts to appear.
Day 7: properly brown.
Day 8 onwards: daily Tanning Cream stretches the colour 5 to 7 more days.
The Pre-Holiday Stack bundles all three for £49.99 (saves £7.98 vs buying separately).
What if I miss a dose?
Pick up where you left off. The 7-day course is a guideline, not a strict regimen. Missing one night is fine. Don't double-dose to catch up.
Shipping & orders
How fast do you ship?
Order before 2pm UK Mon-Fri, ships next working day. Royal Mail Tracked. 2-3 working days from dispatch to delivery.
Free UK shipping on orders over £40. Below £40, £3.99 Royal Mail Tracked.
Where do you ship?
UK only at the moment. International shipping is in the works.
I haven't received my order, what do I do?
Check the Royal Mail tracking link in your shipping email first. If it says "delivered" but you don't have it, check with a neighbour or look for a "delivered safe" location.
If tracking shows no movement in 2+ working days from dispatch, message us at hello@bronzebody.co.uk with your order number. We'll chase Royal Mail and either re-send or refund.
Can I change my address after ordering?
If your order hasn't shipped yet, yes, message us at hello@bronzebody.co.uk with your order number and the new address. We update before the dispatch run.
If it's already shipped, we can't redirect Royal Mail. You'd need to either pick up from your delivery office or arrange a redirect with Royal Mail directly.
Refunds & returns
What's your refund policy?
30-day refund if unopened. If opened and didn't work as described, message us within 30 days, refund or replacement, your call.
Reach us at hello@bronzebody.co.uk. We process refunds within 24 hours.
It didn't work for me, can I get a refund?
Yes. If you're at day 7 with no visible result, message us. Two options: full refund to your original payment, or we send you a Double Strength to compare. Your call.
Do I need to send the bottle back?
No. Keep it, bin it, or send to a friend. Shipping it back to us costs more than the bottle. We absorb the cost.
About Bronze Body
Who's actually behind Bronze Body?
Poppy and Kieran. We live in Dubai, ship from the UK. Poppy is the on-camera face of the brand. Kieran built and runs the operations and the back-end. Read more on the Our Story page.
Do you sell wholesale?
Email kieran@bronzebody.co.uk with subject "Wholesale" and we'll come back within 2 working days.
Do you ship to UAE / Dubai?
UK only at the moment. UAE B2B via Dubai salons coming Year 2, email kieran@bronzebody.co.uk if you're a salon interested.
Couldn't find your answer?
Reply to any order email or DM @bronzebodytan. We answer ourselves.
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